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Welcome to the Customer Care
To submit a compliant, please contact us via Customer Complaint Form
The Supreme Administration of the bank established a new department called Al-hodhod particular to take care of our customers abroad.
You may contact us on
Land phone: 01-407000
- Fast Transferring from/to your bank accounts.
- Free ATM card.
- Easy Access to the accounts via free electronic Banking Service.
- The interest can be counted based on a minimum credit through a month; its entry will be every six months (semiannual) to the account.
- 24-hour ability to deposit/ withdraw your money via Bank ATMs over all areas in Yemen.
- Free periodically account statement.
- E-banking Service.
- Free SMS regarding to account turnover issued upon request of the customer.
- 24-Hour free online E-banking Service.
Deposit accounts either are available for all customers' retails, institutions, or businesspersons. They all can get benefit of investing their money with high competitive interests for different periods of links up to one year. They can open accounts in either local currency or foreign currencies.
Getting a free Visa Electron card.
- Take advantage of online services 'Messaging Bank', 'the phone Bank'.
- Get what you need from loans and advances to meet your needs with exclusive conditions. Free Balance and financial movements executed on your account by signing up for the service SMS is free of charge.
- Free SMS
As far as you open an account, you get free ATM card.
Free phone number via CDM: 800600 or GSM: 6000
Available for all customer inquiries through phone bank service 24 hours-7 days.