FAQs

A&Qs people often ask

Questions and answers from the IBY


Accounts & deposit


The Supreme Administration of the bank established a new department called Al-hodhod particular to take care of our customers abroad.
You may contact us on
Land phone: 01-407000
Cell: 735888444

  • Fast Transferring from/to your bank accounts.
  • Free ATM card.
  • Easy Access to the accounts via free electronic Banking Service.
  • The interest can be counted based on a minimum credit through a month; its entry will be every six months (semiannual) to the account.
  • 24-hour ability to deposit/ withdraw your money via Bank ATMs over all areas in Yemen.
  • Free periodically account statement.
  • E-banking Service.
  • Free SMS regarding to account turnover issued upon request of the customer.
  • 24-Hour free online E-banking Service.

Deposit accounts either are available for all customers' retails, institutions, or businesspersons. They all can get benefit of investing their money with high competitive interests for different periods of links up to one year. They can open accounts in either local currency or foreign currencies.

  • Developing your balance by getting high financial interests.
  • Stating and Choosing the link period that suit you up to one year.
  • Ability to open a deposit account in local currency or foreign currencies.
  • Getting Deposit Card (VISA or MASTER-CARD)
  • Getting Check book.
  • Free Visa Electron Card that enabling you to get following privileges:
  • 24-hour Deposit, withdrawal, and inquiry on account transactions.
  • Subscribing to know the financial turnovers implemented on your accounts via 24-hour.

Saving account is designed for all our customers either individuals or institutions that enable them getting banking service and be assured for his money deposited at trusty people and developing his money.

This account is especial for employees and for people received monthly salary. The employee can get several privileges distinguished from other accounts.

  • Two photos (4x6) + original personal ID (holding national number)
  • Deposit 50,000 Yemeni Riyal if the current account in Yemeni Riyal or its equivalent to Dollar if the current account in Dollar.
  1. Current accounts
  2. Savings account
  3. Investment deposits
  • 50,000 Y.R. to open personal account for the current account.
  • 25,000 Y.R. to open personal account for savings account.

Monthly, quarterly (every four months), semiannual (every six months) or annually.

15% annually on Riyal subject to change according to the bulletin of Central Bank of Yemen.

Deposit Account designed for all individuals and corporate customers and business owners where they can invest their money and to have the benefits of strong financial returns and for different periods linking up to a year with the possibility of opening an account in the local currency of various foreign currencies.


ATM Cards


Getting a free Visa Electron card.

  • Take advantage of online services 'Messaging Bank', 'the phone Bank'.
  • Get what you need from loans and advances to meet your needs with exclusive conditions. Free Balance and financial movements executed on your account by signing up for the service SMS is free of charge.
  • Free SMS

As far as you open an account, you get free ATM card.


E-cards


Free phone number via CDM: 800600 or GSM: 6000

Available for all customer inquiries through phone bank service 24 hours-7 days.


Loans and assistance


  • 22% for YR, decreasing annually.
  • 10 % annually
  • Important notice: this price is subjected to exchanges according to the Central Bank of Yemen
  • 22% for YR, decreasing annually.
  • 10 % annually
  • Important notice: this price is subjected to exchanges according to the Central Bank of Yemen.
  • Making a contract with the employer regulating the relations between the bank and the employer.
  • Guarantee of two colleagues working within same employer.
  • Relaying the salaries of the borrower and the two guarantor.

Others: with a guarantee of deposit posted to the bank equivalent to the value of loan.

  1. Making a contract between the bank and the employer's borrowers.
  2. The borrower and guarantors are employees in the same employer.
  3. To transfer the salaries of borrower ad guarantors to IBY for a period nor less than one year.
  4. The salaries of borrower and guarantor are not less than 20,000 Y.R.
  5. The loan is granted based on the lesser salary between the borrower and guarantor.
  6. The guarantor has no right to guarantee more than one in the same time.
  1. Making a contract held between the bank and the employer's borrowers.
  2. The borrower and guarantors are employees in the same employer.
  3. to transfer the salaries of borrower ad guarantors to IBY for a period nor less than one year.
  4. The salaries of borrower and guarantor are not less than 20,000 Y.R.
  5. the loan is granted based on the lesser salary between the borrower and guarantor.
  6. The guarantor has no right to guarantee more than one in the same time.

From 1 to 3 years

The required documents:

To fill the right information in the exact paces of the car loan forms for all the borrower and the guarantors, enclosing the documents as follows:

  1. The original valid ID cards (Holding ID Card) for the lender and guarantors.
  2. Original employment cards for the borrower and guarantors.
  3. Payment receipt list for last month for the borrower and guarantors.
  4. Fill clearly in the indebt receipt with same pen and handwriting without scratching or modification in the written information otherwise, it will be unacceptable. It would be advised to writes the amounts after reviewing with the person in charge to make sure of its correctness.
  5. The signatures of borrower and guarantor must be alike to the signatures in the bank on all the forms.
  6. Never accepting any file modified or changed.

The required documents:

To fill the right information in the exact paces of the car loan forms for all the borrower and the guarantors, enclosing the documents as follows:

  1. The original valid ID cards (holding ID Card) for the lender and guarantors.
  2. Original employment cards for the borrower and guarantors.
  3. Payment receipt list for last month for the borrower and guarantors.
  4. Enclosing the purchase bills signed and sealed by the approved employers submitted to IBY regarding the good loans program not more than specified amount to loan; conditionally, the amount stated in the bill equal to the salary amount registered to the bank.
  5. Fill clearly in the indebt receipt with same pen and handwriting without scratching or modification in the written information otherwise, it will be unacceptable. It would be advised to writes the amounts after reviewing with the person in charge to make sure of its correctness.
  6. The signatures of borrower and guarantor must be alike to the signatures in the bank on all the forms.
  7. Never accepting any file modified or changed.

Notes:

In case of your receiving the consignment note by the bank directing to the particular authority, the loan is considered registering on you, so you have to notify us and returning the original copy to cancel it through two days of its receiving.

Five years for new car and four years for second-hand car.

One year.

  1. The employee is granted a loan equivalent to 8-10 Salaries.
  2. The installment is not more that 30% of the salary.
  1. The employee is granted a loan equivalent to 4-6 Salaries.
  2. The installment is not more that 50% of the salary.
  1. The employee is granted a loan equivalent to 15 Salaries.
  2. The installment is not more that 50% of the salary.
  1. The loan is paid from through 6 months to 24 installments equally. The installment cannot be more that 50 thousand Y.R.
  2. The installment is taken every month in the day of 25 of every month.
  1. The loan is paid from through 6 months to 24 installments equally. The installment cannot be more that 50 thousand Y.R.
  2. The installment is taken every month in the day of 25 of every month.

The required documents:

To fill the right information in the exact paces of the car loan forms for all the borrower and the guarantors, enclosing the documents as follows:

  1. The original valid ID cards (Holding ID Card) for the lender and guarantors.
  2. Original employment cards for the borrower and guarantors.
  3. Payment receipt list for last month for the borrower and guarantors.
  4. Fill clearly in the indebt receipt with same pen and handwriting without scratching or modification in the written information otherwise, it will be unacceptable. It would be advised to write the amounts after reviewing with the person in charge to make sure of its correctness.
  5. The signatures of borrower and guarantor must be alike to the signatures in the bank on all the forms.
  6. Bring proposal for quotation from the exhibitions, which entered into a contract with them and valued in the approved workshop by the bank.
  7. Bring a payment amount percentage of 20 % of the total value of the card.
  8. The car ownership is transferred in name of the bank and keeps the origin with the customs statement by the bank.
  9. Insurance on the car annually until finishing the repayment of car loan.

Corporate payroll


If we look at the side of your organization, we find it will benefit as follows: -

  • We will save time and effort at cashiers to pay salaries to employees and to avoid the problems of different differences and protect the public treasury from deficits because of that work.
  • It will save a lot of time for employees as a result of not going out to receive salaries, thus all the time becomes invested in the work.
  • Gradually, the money circulating in the market will decrease, and this means reducing the money supply in the Yemeni market, and thereby improving its simulation to neighboring countries.
  • Raising the level of banking and financial culture of the individual, which is now at its lowest level (800 thousand accounts in Yemen), while in developed countries there are an average of 5 accounts per person.

Other


The bank has relay the salaries of the customers transferred to the bank in period not more than 24 hours from its receiving out of the governmental and public authorities, and private cooperates and institutions. IBY has established a particular central unit to highlight the level of the service and provide it in a very appropriate quality and in fast.

To get withdrawal services, inquiries and other service by 24-hours ATMs.

By visiting any branch or the bank to do the required procedures and contracts and sign and complete procedures to open the required accounts.

You can contact to branch directly if you are a customer to a particular branch.

Yes, IBY has distinguished vast networks of banks in the world.

Ability to open an account in following foreign currencies; USD, Saudi Riyal, pound, and EURO.